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PARENT-FRIENDLY SCHOOLS 

School guide to parent complaints

With 5 million formal parent complaints made to schools last year - it is time to power up your parent participation.

87% of parents tell us they are unclear on how to complain - 95% of teachers have never had formal training on how to handle a complaint. Is it any wonder there is confusion and chaos. Let us help bring clarity with a suite of sector-first assets to reduce parent complaints.

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For your Parents:
Parent Guide to School Complaints

Pop it ahead of your complaints policy on your website to help parents manage the process.

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For your School Team:
School Guide to Parent Complaints

Make sure they have the skills in the moments that matter when a parent issue arises.

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For your School Team:
Parent Complaint Training
Free Webinar

Get the latest advice, insights and practical guidance from our experts and the community.

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Need more info?

Our expert team are on hand to give more insight into our training services or craft custom content for your context.

Powering parent participation looks different for every school, as every school is itself, different. We are adaptive to school teams to make the best use of their time and give you the highest impact on their skills.

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